Refund Policy
Refund Policy – Regulated Dreams™
At Regulated Dreams™, we stand behind the quality of our products and your sleep experience. Because our pillows are designed for personal use and hygiene, we apply a clear and fair return policy.
7-Night Trial
We offer a 7-night trial period starting from the day your order is delivered.
This gives you enough time to experience the benefits of your pillow and decide if it’s right for you.
Return Eligibility
You may request a return within 7 days of delivery if:
- The product is in good condition
- It is not excessively used or damaged
- It is returned in its original packaging (if possible)
⚠️ Important:
After 7 days, returns are not accepted due to hygiene reasons.
Pillows that show heavy use, stains, odors, or damage cannot be resold and will not be eligible for a refund.
Refund Method
- Approved returns will receive a store credit (voucher)
- We do not offer cash refunds
Return Process
To request a return:
- Email us at: regulateddreams@info.com
- Include your order number
- Briefly explain your request
If approved, you will receive return instructions.
Shipping Costs
- Return shipping costs are paid by the customer
- Original shipping fees are non-refundable
Damaged or Incorrect Items
If your order arrives damaged or incorrect:
- Contact us within 48 hours of delivery
- Include photos as proof
We will make it right.
Final Note
Our products are designed to support your body and improve your sleep.
The 7-night trial is enough to feel the difference.
Sleep is not a luxury. It’s your foundation.
— Regulated Dreams™